Learning Outcomes

Basics of Business Etiquette

Communication Etiquette

Cross-Cultural Communication

Lesson Summary

This module covers the fundamental rules of business etiquette and how they take shape in different settings. You'll discover how to sharpen your communication abilities and significant meeting and interview etiquette conventions. We also explore cross-cultural communication and the norms for dealing with diversity.

Mastering Business Etiquette - Course Assessment

Learn how to behave professionally in this free online course that explores the guidelines of business etiquette.

Mastering Business Etiquette

Did you know that respect for others is the foundation of courtesy and applies to all situations? This course examines the basic rules of business etiquette and expectations that apply in the workplace. We discuss the role of business etiquette in effective communication and building relationships and emphasise the importance of cultural awareness in personal development. We also describe proper etiquette for e-communication and meetings.

Udemy Appoints McKinsey Veteran as CEO Amid Growth Challenges

Coursera’s $100 Million Thesis: Andrew Ng Will Think of Something

12 Best JavaScript Courses for 2025: Create Interactive Websites

6 Best Site Reliability Engineering Courses to Take in 2025

Harvard CS50 in 2025: How to Get a Free Certificate

12 Best Laravel Courses for 2026: Ship Sites Fast

2U/edX Implements Another Round of Layoffs Amid Ongoing Financial Struggles

2U Lays Off Staff for the Sixth Time Since its $800M edX Acquisition

30+ Holiday Discounts & Online Learning Deals

Coursera Bets $100 Million That Andrew Ng Can Do What Coursera Can’t

FutureLearn’s 2021: Year in Review

The Rise of AI Search: ChatGPT Surpasses DuckDuckGo, Threatens Bing

Four Months After Unveiling Ambitious AI Roadmap, Udemy’s Co-founder CTO is Out

University of Sheffield Ends 11-Year Partnership with FutureLearn

Why Coursera Stock Dropped by 20%

Harvard Launches Two New Free Certificate Courses